Frequently Asked Questions

Can I whitelabel your product?

Yes, you can whitelabel our product. To do so you must have an account hosting package.

Whitelabeling Social Trader Tools means you can rebrand our site and decorate it as...

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Can I copy from MT5 to MT4 accounts?

Yes, you can copy from MT4 to MT5 or from MT5 to MT4.

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Do you support MT5 accounts?

There are two types of MT5 accounts. Netting and Hedging.

Netting

The netting system allows having only one position per financial instrument meaning that all further operations a...

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How do I get setup?

To get started on Social Trader Tools you need to first sign up, select an account hosting...

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How many copiers can I setup with the standard account package?

The standard account hosting package is 2 accounts regardless of whether it's a Lead (Copy from) or Follower (Send to) of a copier. With this package, you can create 1 copier with 1 Lead (Copy from...

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Can I copy from a demo account?

Yes, you can copy trades to and from a demo account to a live account and visa versa.

Please note that MetaQuotes demo accounts will DO NOT on our Platform.

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Do you recommend scalping on your platform?

We cannot always guarantee low latency, therefore DO NOT recommend scalping on our platform. Our copier latency is 50ms, however, this does not include broker execution time and se...

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How do I become a signal provider?

Our Signal Provider or Signal Pages allow you to sell your MT4/MT5 accounts as signals for clients to copy for free, a recurring fee or a performance percentage. We provide you with stats on the si...

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Can I copy trades from a Telegram channel?

If you have access to the signal provider's trading account you can add their account to Social Trader Tools and copy their trades. However, to do so you will require either their full MT4/5 creden...

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Can I copy trades from cTrader or ?

Unfortunately, we DO NOT provide the functionality to allow you to copy trades to or from cTrader. We only work with the Metatrader MT4 and MT5 platforms.

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Can I copy trades between accounts with different base currencies?

Yes, our proportional risk by balance and risk by equity compensate automatically for the difference in base currencies and will adjust the lot size appropriately.

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Can I create a copier with one Lead (copy from) and many Followers (Send to's)?

Yes, you can create a copier with one Lead (Copy from) account and many Follower (Sent to) accounts.

You can have as many Follower (Send to) accounts on one Lead (Copy from) accounts as you...

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Can I copy from TradingView?

You can copy trades from TradingView as long as they are MT4/5 accounts. We believe pending orders are not being opened on the MT4/5 terminals when being made from TradingView, whi...

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Do you provide a free trial?

We don't offer free trials. We believe our pricing is fair, it only costs $20 to add 2 accounts and test all major functionality.

If you are unhappy with our service you can cancel your sub...

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How is pricing structured?

Our billing model is a monthly subscription. Each price listed is a monthly fee which can be upgraded or downgraded at any time. Payments are pro-rata for upgrades, i.e. you will pay for the rest o...

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Can I use a high frequency trading strategy?

We DO NOT recommend using a high frequency trading strategy on our platform. This can cause a strain on the performance on the system for us, you and other clients.

If the...

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Can I use MetaQuotes demo accounts for copy trading?

We don't recommend using MetaQuotes demos as they have issues connecting to our platform. We recommend using a demo from a broker.

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